Adobe problems

I was working on what I thought to be a fairly standard document creation process this week, and have encountered a really annoying bug in Adobe’s products that is driving me nuts. Here’s what happened:

The goal was to create a technical document that would be distributed in PDF format. This document had several data tables, three illustrations in the form of bar graphs, and was about 6 pages long.

First I created the illustrations in Adobe Illustrator 10. I turned the bars of the graphs into cylinders because they looked nicer than plain old rectangular bars. To add to the depth of the cylinder, I applied a gradient fill to each one. The three illustrations were not complex by any means, created very easily and saved as EPS.

I then placed the text into Adobe InDesign 2. After getting the basic layout set in a way I liked, I then placed the illustrations into InDesign. Finally, I exported the document as a PDF from InDesign, using the default settings for screen optimized PDF output and making sure that the output would be compatible with Adobe Acrobat Reader 4.

Testing printing from Acrobat Reader 5 for Mac OS X and Acrobat Reader 5 for Windows worked just fine. I sent the file out, but nobody was able to print the file using Acrobat Reader 4 for Windows.

Now, one would think that this would be a simple process, right? Using all core Adobe products, even the client reader, and the document was intentionally non-complex. This should just work, right??? I haven’t even deviated from the Adobe line of products in this process. You’d think that a single vendor would have found such a problem and addressed it before shipping these things! I mean, how freakin’ hard should it be just to get a simple PDF to work with all the Acrobat 4 users out there???

No, I’m not bitter…